Last updated: January 9, 2024
Pod Raven prioritizes collecting only essential data for an optimal user experience. Here's a concise breakdown of our data collection practices:
Identity and Access:
When signing up, we request necessary details like name, email, and possibly company name for personalization.
Optional surveys and newsletters may be sent with your consent.
Your information won't be sold to third parties, and we won't use your details for marketing without your permission.
Billing Information:
Paid product sign-ups require payment info and billing address, securely processed through our payment provider.
We keep a record for transaction history, invoicing, and support but never share your complete credit card details.
Product Interactions:
Your content in our products is stored on our servers while your account is active.
If you delete your account, content is permanently deleted immediately.
General Geolocation Data:
We log IP addresses for account sign-ups to prevent spam, retaining this data as long as your account is active.
Website Interactions:
We collect analytics data for statistical purposes, tied to your account until it's no longer active.
Cookies:
Our use of cookies is primarily aimed at maintaining your login status, storing preferences, and enhancing overall usability. Should we need to utilize cookies for additional purposes, we will seek your explicit permission beforehand. Your privacy and consent are paramount to us.
Adjusting cookie settings in your browser may impact app functionality.
When utilizing third-party integrations, kindly note that their cookie policies are beyond our control. Prior to engaging with these integrations, we recommend reviewing their respective cookie policies.
Voluntary Correspondence:
Correspondence via email is retained for future reference, maintaining your privacy.
For a detailed understanding, feel free to explore the specific sections in our privacy policy.
We strive to establish secure and private spaces and, consequently, refrain from sharing your private data. However, there might be instances necessitating data sharing. We may disclose your information to other third parties, including fellow users, in the following circumstances:
Shared Pods: Information submitted in a Pod that allows access to others may be visible to users in the same or connected pods. For instance, your email address or photo might be displayed to collaborators in that pod.
Share Content with Friends or Colleagues: Our Services may enable you to share information about your friends and forward specific content to them with their consent, such as an invitation email. You agree to only provide information about a friend or colleague with their consent.
Third-Party Integrations: We share only the data explicitly permitted by you with third-party integrations. No data will be shared without your initiation.
Disclosures to Protect Us or Others: We may access, preserve, and disclose stored information associated with you to external parties if, in good faith, we believe it is necessary to: (i) comply with law enforcement or national security requests and legal processes; (ii) protect rights, property, or safety; (iii) enforce policies or contracts; (iv) collect owed amounts; or (v) assist in the investigation and prosecution of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfer: In scenarios like mergers, acquisitions, bankruptcy, or asset transfers, your information may be sold or transferred as part of the transaction, in accordance with the law and/or contract.
We may transfer, process, and store all processed information worldwide, including in the United States or other countries with data protection laws that may differ from those in your location. In these transfers, we strive to protect your information in accordance with applicable laws.
Our Services may include links to other websites/applications and third-party integrations. These third-party services are beyond our control. We recommend that you review the privacy policies of each website and application you engage with. We do not endorse, screen, or approve, and are not accountable for, the privacy practices or content of such external websites or applications.
Our Services are designed for general audiences and are not specifically directed at children. If we discover that we have unintentionally collected data from children below the age where legal parental consent is required, we will promptly take appropriate measures to delete such information.
We uphold consistent data rights for all customers, irrespective of their location. These rights encompass:
Right to Know: You have the right to understand the collection, use, sharing, or sale of your personal information. This policy details the categories and specifics of the data we collect and how it is utilized.
Right of Access: This grants you access to the personal information we hold about you, including details about its sharing, storage, security, and processing.
Right to Correction: You can request the correction of your personal information.
Right to Erasure / “To Be Forgotten”: Subject to applicable law, you can request the deletion of your personal information from our possession and our service providers. Note that fulfilling certain deletion requests may affect your ability to use our services, possibly leading to account closure.
Right to Complain: You can make a complaint about how we handle your personal information to the relevant supervisory authority.
Right to Non-Discrimination: Exercising your data privacy rights will not result in different charges, discounts, or customer service levels. However, the exercise of certain rights may prevent you from using our services.
You can generally exercise these rights by signing in and updating your account information. For changes that need our intervention, we'll verify your identity before addressing your request. If you have questions or need assistance, reach out to us at hello@podraven.com. Authorized agents must provide written consent with the account holder's signature.
Permanently deleting data in our Services initiates its removal from our servers. After a brief processing time, usually a couple of minutes, the data undergoes irreversible deletion. The same process applies when you delete your account - associated data is queued and permanently erased within minutes, safeguarding your privacy. Have questions? Contact us at hello@podraven.com.
We reserve the right to revise this policy as necessary to align with current regulations and incorporate any emerging practices. We will refresh the date at the top of this page and take any other necessary steps to notify account holders of significant policy changes. If you have any questions, comments, or concerns regarding this privacy policy, your data, or your rights concerning your information, please reach out by emailing us at hello@podraven.com. We'll be pleased to assist you!